FAQ's

 

Q. What materials are your products made from?

- A. Our products are made from Jesmonite, an eco friendly, durable composite material consisting of a gypsum powder and an acrylic liquid.

Q. How long will it take to receive my order?

- A. You should receive your order within 2 weeks or purchasing, unless you have requested a custom order or wholesale.

 Q. How can I care for my items?

-A. You will receive a care card with your order, but we also have a helpful Care Info Page on our website here too.

Q. What if something arrives broken or damaged?

-A. Sometimes accidents in postage can happen, but we do our best to package orders as safe as possible. We kindly ask that you get in touch to discuss how we can rectify the issue. Photo evidence may need to be provided.

Please reach out to us if you can't find an answer to your question here. We are more than happy to help.

 

Thank you, 

Sam & The Terrazzo Team